From the EV-DCI 2021 findings, the progress in e-commerce sector can be seen in the increase of the entrepreneurship and productivity pillar. Specifically, the increase was supported by the growth of the ratio of the population who utilize the internet for promotions. Apart from that, in the economy pillar, GRDP of warehousing, transportation, post and courier subsectors. which support e-commerce,  is also on the rise.

In the post-pandemic era, e-commerce players will be the one to pioneer in mapping outshifting consumer interests, giving visibility in identifying potential markets or products that will take off.

Within 1 year of the pandemic, the number of merchants on Tokopedia increased by 2.5 million. This is a staggering spike compared to the 7 million merchants that joined the platform in the last 10 years.

The beauty e-commerce firm, Sociolla, responded to increasing demand amidst the pandemic by opening new warehouses in 21 cities to strengthen its online sales service and simultaneously accelerate its timeline for its company expansion to Vietnam.

“It won’t take two decades [for Indonesia] to catch up with China. With the transformation generation, the digital transaction will accelerate in the next 5-10 years.”

CEO and Co-founder Tokopedia
William Tanuwijaya

After every important moment in Indonesia’s history, a remarkable new generation is born. During the 1998 economic and political crisis, the reformation generation was born. Today, Indonesia and the world faces the Covid-19 crisis head on. “We are sure that a transformation generation will be born, a generation that realizes the importance of technology, as it is inevitable that any business must go online,” said Tokopedia CEO and co-founder William Tanuwijaya in a special virtual interview with EV-DCI team. William, who received his bachelor’s degree in information technology at Bina Nusantara University, also has an active role as a Young Global Leader at the World Economic Forum.

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Logistics During the pandemic, courier and delivery services experienced exponential growth due to the increase in the number of e-commerce transactions and the need for fulfillment. Based on RedSheer data, the logistics business grew by 100 percent during the pandemic.

The growth of logistics facilities has brought about about a positive impact on the growth of the national economy.This can be seen from the median score in the economy pillar of EV-DCI 2021, which increased by 30.82. One of the indicator measurements, GRDP growth of warehousing, transportation support, post, and courier sub-sectors also showed an increase in median score of 61.25.

Today, Waresix has 40,000 trucks and 375 warehouses in around 200 cities throughout Indonesia.

Warung Pintar expanded in order to support more warung (kiosk) owners and has now successfully partnered with more than 230, 000 warung owners in 65 cities in 2020.

“Due to the large-scale social restrictions (PSBB) that limit mobility, we have to navigate or pivot our driver partners to deliver both goods and food.”

President
Grab Indonesia
Ridzki Kamadibrata

The pandemic has brought about both negative impact and new opportunities. For a super-app like Grab, social distancing limits mobility. This lack of mobility had a negative impact to the drivers. But the crisis also opened up new opportunities, as demand for food and goods delivery services increased. “We have to quickly navigate and pivot our driver partners to deliver goods and food,” said Ridzki Kramadibrata, President of Grab Indonesia, in a virtual interview with EV-DCI team. The MBA graduate from State University of New York said Grab has taken a number of innovative steps to face the unpredictable pandemic.

“For us, the acceleration of digital transformation is absolutely necessary in order to be able to tackle challenges that arise during the pandemic efficiently. In the digital era, collaboration is the key.”

President Director
PT Unilever Indonesia Tbk.
Ira Noviarti

The challenges caused by the Covid-19 pandemic have forced businesses to accelerate their digital transformation processes. PT Unilever Indonesia, a multinational company operating in Indonesia’s consumer goods sector, is no exception. Digital transformation is a must in order to be able to compete in the future. “The acceleration of digital transformation is absolutely necessary,” said Ira Noviarti, President Director of PT Unilever Indonesia, in a written interview to EV-DCI team. He explained the company’s digital strategy.

Download The EV-DCI 2021 Report